Terms and Conditions for Closer Fit or Bespoke Dresses

Sizes General

You are responsible for ensuring that the bra and shoes worn at the time of being measured are what you will be wearing on the day.

Please bear in mind that the dress you tried on in our boutique or via our Try Before You Buy service, may not be your size and therefore your dress may look different. The width of the ‘skirt’ will be proportionate to your hip measurement, not to the smaller or larger size dress that you may have tried on.

Zips: the zips on our dresses are typically YYK and sewn in securely. If you decide to have your dress made tight, or you gain weight from the time you were measured, the zip can pull apart.

Dresses Not Fitting

If you are having a dress made in a non standard size (Closer Fit), and on receiving the dress you feel that it has not been made to the measurements you provided, you will need to visit our boutique to be measured. If there are no changes to the measurements that we received at the time of ordering and/or the shoes and bra worn also at the time of ordering, we will undertake all alterations.

If on returning to our boutique to be measured we find that you have lost or gained weight or grown in height, and the measurements are inaccurate - unfortunately we will not undertake any alterations whatsoever.

We are clear and up front. If for example you gave a measurement of 86 cms bust, and we measure you as 88 cms - we will demonstrate this to you. Please also bear in mind that before receiving your dress it will have been measured at least 3 times by 3 different people. If we thought it was inaccurate in any way, we would rectify it before sending it to you.

If you chose not to visit us a fitting, we will not be responsible for any alterations that may be required. There is no exception to this and the time and cost involved in returning to our boutique must be considered before making a purchase. Furthermore, if you were measured by a professional, we will still need you to see us to be measured.

Contact details

Please make an appointment with us after 5:30 during the week to be re-measured, or to discuss any aspect of your dress, please call Amy on 07956 617633.

Change in design